Refund policy

Refund Policy

1. Overview

We want you to love your experience with Typetemple. If you’re not completely satisfied with your purchase, we’re here to help. This Refund Policy applies to all purchases made through our website.

2. Returns

We accept returns for eligible products within 14 days of delivery.
To be eligible for a return:

  • Your item must be unused, in the same condition you received it.

  • It must also be in the original packaging.

Certain types of goods are exempt from being returned, such as digital downloads, custom products, or gift cards.

3. How to Request a Return

Please email us at info@typetemple.com with:

  • Your order number

  • A description of the item you’d like to return

  • The reason for your return

We will provide you with further instructions.

Please note:

  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

  • We recommend using a trackable shipping service for returns.

4. Refunds

Once your return is received and inspected, we’ll notify you by email.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a few business days. If your refund is late or missing, please first check your bank account or contact your credit card company. If you still have not received your refund, contact us at info@typetemple.com.

5. Exchanges

We only replace items if they are defective or damaged.
If you need an exchange for the same item, email us at info@typetemple.com.

6. Non-Returnable Items

We do not accept returns on:

  • Downloadable digital products

  • Gift cards

  • Custom or personalized orders

Please make sure to double-check the details before purchasing these items.

7. Damaged or Incorrect Items

If you received a damaged or wrong item, please contact us immediately at info@typetemple.com. We’ll make it right as quickly as possible!

Contact Us

If you have any questions about returns, refunds, or exchanges, please reach out: info@typetemple.com

Satori BV / Dorpstraat 11A, 1785 Brussegem / VAT BE1007.367.269